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Your Own Video Library with 24/7 Around the Clock Access

Login to access the courses shown below. Take a quiz and test your knowledge for continuing education credit. If you pass, then you will be presented with a Certificate of Completion.

60 Minute Time Limit

Most course videos are approximately one hour in length. Once you begin the test portion below the video, the timer will start with 60 minutes. This gives you ample time to complete the test, in case you need to save and resume at a later time, or retake the test if you do not pass the first time. For example, if you begin the test and then save it after 10 minutes to resume tomorrow; then you will have 50 total minutes remaining to complete the test when you return.


Courses provide the following continuing education credit. See individual course description for specific credit provided:

  • NBC Regulatory Standards credit
  • Florida Office of Dental Laboratories Prevention of Medical Errors or General Credit
  • AGD Approved PACE Program Provider FAGD/MAGD Credit

Course Questions? Start Here.
 
This video will help guide you step-by-step through taking your courses online.
Intro Video

How to Navigate Public Info on FDA’s Website

Don’t wait until an FDA inquiry to meet registration and clearance requirements. Knowing how to navigate and utilize FDA’s website will make for a less stressful experience when facing an FDA investigation. This information will help support your FDA compliance program, including quality system and good manufacturing practices requirements.

In this course learn how to:

  • use these resources and tools to determine if your products are regulated by FDA,
  • determine which regulations affect your specific business activity,
  • register your establishment if FDA registration is required,
  • renew your establishment’s FDA registration, and
  • ensure accuracy of registration.
  • This course will benefit:
  • medical device manufacturers, including dental custom implant abutments, and
  • food manufacturers, including beverage compliance for breweries, wineries and distilleries.
Course Presenter

This course is presented by Gary Morgan, CDT, ASQ CQA. He is an FDA compliance consultant for SafeLink Consulting. Gary has over 25 years of experience in regulatory compliance services. Gary is a Certified Dental Technician, an ASQ-Certified Quality Auditor, an authorized DAMAS consultant, a DAMAS certification auditor, and an Authorized Trainer under OSHA’s Outreach Program. He presents at conferences nationally on the topics of quality systems and health and safety. Gary actively assists clients globally with quality system consulting.

Intro Video

Top 5 Safety Compliance Issues Employers Need to Know

Are you opening a new business, purchasing an existing business, or evaluating your current business regulatory compliance program? If so, then this course will help you with your due diligence checklist. Safety compliance issues range from employers not knowing where to go to gather the information to not following through with an effective workplace safety training program once knowledge is gained.

This OSHA compliance / safety course will discuss:
  • Knowing OSHA’s Safety Standards
  • Preparing written programs for worker safety
  • Developing safety programs to meet OSHA training requirements
  • Monitoring safety
  • Enforcing safety rules

One hour NBC Regulatory Standards credit; one hour AGD PACE Program credit; one hour CE Broker FL Office of Dental Laboratories – General credit and one hour CE Broker FL Board of Dentistry – General credit

Course Presenter

Mary Bartlett, Senior Consultant with SafeLink Consulting, is the presenter of this course. She has over 25 years of experience in risk management and regulatory compliance. Mary is an Authorized Trainer under OSHA’s Outreach Program. She has presented at conferences nationally on the topic of health and safety.

Intro Video

Fall Protection

Fall protection is important because it saves lives! According to the Bureau of Labor statistics falls are among the most common causes of serious work-related injuries and deaths. At the end of FY2016 BLS reported that workplace fatalities increased by 7% from the prior year. In that fiscal year, BLS reported that over one-third of workplace fatalities for construction workers resulted in death due to falls. Slips, trips, and falls make up most of general industry accidents. Employers must take measures in their workplaces to prevent employees from falling off overhead platforms or elevated work stations or into holes in the floor and walls. OSHA requires that fall protection be provided at elevations of four feet in general industry workplaces, five feet in shipyards, six feet in the construction industry and eight feet in longshoring operations. In addition, OSHA requires that fall protection be provided when working over dangerous equipment and machinery, regardless of the fall distance. In this course, you will learn:

  • How to identify types of fall hazards within the workplace,
  • Recognize methods to eliminate or protect against fall hazards
  • Examine components of a Personal Fall Arrest System (PFAS)
  • Review employer/employee responsibilities

Half Hour CE credit provided for: NBC Regulatory Standards, CE Broker - FL Office of Dental Laboratories General credit.

Course Presenter

Chris Salmasi, Safety Compliance Advisor with SafeLink Consulting, is an Authorized Construction & General Industry OSHA Outreach Trainer. His background is in construction and general industry safety compliance. Chris has instructed hundreds of attendees over numerous OSHA 10-Hour safety courses.

Intro Video

3 Ways Your Product Offerings Can Trigger FDA's Attention

Is the information on your website triggering FDA’s attention to your business? Branding, using proprietary names, and marketing custom devices affect how your business model is portrayed to FDA. From importation of devices to manufacture of devices that require FDA 510(k) clearance, learn what you could expect from FDA and the impact it could have on your business. For devices requiring a FDA 510(k) clearance, the presenters discuss how to get devices on the market and how to manage subsequent changes. This is a pre-recorded webinar. Take this course to learn more about: • FDA regulated activities for medical devices, • how registration and listing errors can increase FDA scrutiny, • how public media marketing exposes a business activity to FDA, and • how FDA’s medical device premarket notification (510k) process works. This course will benefit: • medical device manufacturers, including dental custom implant abutments

Course Presenter

Gary Morgan, CDT, ASQ CQA is a Compliance Advisor with SafeLink Consulting. He is a nationally recognized presenter at workshops and tradeshows on topics of quality systems and health and safety. He is an ASQ-Certified Quality Auditor, Authorized DAMAS consultant, DAMAS certification auditor, and a Certified Dental Technician. He is a recipient of multiple awards including NADL Merit Award and DLAT Hall of Fame. He owned a dental laboratory for over 25 years, served as DLAT Legal & Governmental Affairs Chairman and as Chairman of the Dental Laboratory Certification Council.

Deb Gimbel is a Principal Compliance Specialist with A Wright Path. Deb is an ASQ Certified Quality Auditor. She develops regulatory strategies and prepares 510 (k)s. She also prepares technical files, clinical evaluations and tackles recall strategies. Deb holds a BS in Mechanical Engineering from Penn State University.

1 Hour CE credit provided for: AGD PACE Program credit, NBC Regulatory Standards, CE Broker - FL Board of Dentistry credit, FL Office of Dental Laboratories General credit.

Intro Video

Using Your Lab Quality System to Reduce External and Internal Remakes

The effectiveness of your dental lab Quality System can be measured in many ways, but the primary factor is how you reduce customer complaints. Documenting them is required, however, how you follow through with corrective action is the determining factor for reducing the dental lab cost of remakes. There are national average remake numbers available through various sources, but if you use those numbers as a comparison of your remakes how do you know you’re comparing apples to apples? This course will take you through methods that will provide you with a true picture of how to handle customer complaints, and how to use CAPA, as well as cover the Medical Device Reporting Requirements for documenting complaints against Class II devices. This is a pre-recorded webinar. Please disregard any reference to submitting Course # in the presentation to request continuing education credit.

Course Presenter

This course is presented by Gary Morgan, CDT, ASQ CQA. He is an FDA compliance consultant for SafeLink Consulting. Gary has over 25 years of experience in regulatory compliance services and the dental industry. Gary is a Certified Dental Technician, an ASQ-Certified Quality Auditor, an authorized DAMAS consultant, a DAMAS certification auditor, and an Authorized Trainer under OSHA’s Outreach Program. He presents at conferences nationally on the topics of quality systems and health and safety. Gary actively assists clients globally with quality system consulting.

1 Hour CE credit provided for: AGD PACE Program credit, NBC Regulatory Standards, CE Broker - FL Board of Dentistry credit, FL Office of Dental Laboratories General credit.

Intro Video

Workplace Security – Securing your Workplace for Employee Safety

Because it keeps employees, equipment, and goods secure and safe. Having the right security measures can deter burglars and prevent other unauthorized persons from entering the property. In this course learn the importance of contingency planning, the components of workplace violence, and considerations for lockdown procedures.

Course length is one hour. One Hour CE credit provided for: AGD PACE Program credit, NBC Regulatory Standards, CE Broker - FL Board of Dentistry credit, FL Office of Dental Laboratories General credit.


Course Presenter

Mary Bartlett, Senior Consultant with SafeLink Consulting, is the presenter of this course. She has over 25 years of experience in risk management and regulatory compliance. She has presented nationally at conferences on the topic of health and safety.

Intro Video

Driver Safety Training

Employees who operate a motor vehicle are at the greatest risk for a work-related fatality. This 30-minute course will assist employers with meeting OSHA training requirements. The presenter will discuss:

  • risks associated with operating a motor vehicle,
  • common causes of driving accidents,
  • how to prevent driving accidents,
  • handling emergency situations,
  • hazard communication (chemical exposure)
  • infection control precautions

This course will benefit employees who operate motor vehicles as well as employers who need to meet OSHA training requirements as a part of their new hire and annual workplace safety training.

Course Presenter

Chris Salmasi, Safety Compliance Advisor, is presenter of this course. He is an Authorized Construction & General Industry OSHA Outreach Trainer. His background is in construction and general industry safety compliance. Chris has instructed hundreds of attendees over numerous OSHA 10-Hour safety courses.

Intro Video

HIPAA - Employee Need to Know

Health & Human services requires under the HIPAA Act that covered entities protect patient health information. A requirement of HIPAA is to inform workplace members of the established privacy and security measures in effect. Even though Covered Entities must train on their specific privacy and security policies and procedures, this course can assist with the basic training for workforce members. The Covered Entity should supplement this course with their specific privacy and security policies and procedures.

Course Presenter

Mary Bartlett, Senior Consultant with SafeLink Consulting, is the presenter of this course. She has over 25 years of experience in risk management and regulatory compliance. She has presented nationally at conferences on the topic of health and safety.

Course length is 16 minutes. No CE credit provided for this short course.

Intro Video

HIPAA Privacy Official and Security Official Responsibilities

The safeguards established to protect patient health information under the HIPAA Act includes the appointment of individuals who will establish, monitor, and update the privacy and security policies and procedures. It’s critical for the privacy official and security official to understand their responsibilities for the protection of this information. These individuals are the key to the establishment of a Covered Entity’s policies and procedures. This course reviews the policies and procedures that are required for the protection of patient health information. Course objects are to define the following: 1) role of the privacy official and the security official; 2) privacy and security policies that must be developed; 3) the safeguards required to monitor compliance; 4) how to handle a breach; and 5) training of workforce members. Mary Bartlett, Senior Consultant with SafeLink Consulting, is the presenter of this course. She has over 25 years of experience in risk management and regulatory compliance.

1 hour of NBC Regulatory Standards, .75 hour AGD PACE, .50 Hour CE Broker - FL Board of Dentistry, 1 hour CE Broker - FL Office of Dental Laboratories General credit

Dental Compliance: Understanding the Liabilities Associated with Chairside Services

As the dentist or the dental lab owner, do you understand the liabilities that exist when services, such as, all-on-four, guidance for custom implant abutment, shade taking or making adjustments/repairs (just to name a few), are provided? The services being provided to dentists by outside contractors continues to become more needed and more extensive. Patient demands, product availability, and technology are some of the factors that have driven the need by dentists for expanded services by dental technicians. Pre-planning is critical to establishing a relationship for these services that defines and limits liability on both sides and meets the existing dental compliance laws. Learn what types of services are being provided, including all on fours or custom abutment guidance, the issues to be addressed by the parties prior to entering into the arrangements, the regulatory/legal considerations, and the regulatory compliance training needed.

Course Presenter

Gary Morgan, CDT, ASQ CQA, VP & Compliance Advisor with SafeLink Consulting, is the presenter of this course. He has over 25 years of experience in regulatory compliance and the dental industry. Gary is a Certified Dental Technician, an Authorized Trainer under OSHA’s Outreach Program, an ASQ-Certified Quality Auditor, an authorized DAMAS consultant, a DAMAS certification auditor. He presents at conferences nationally on the topic of quality systems and health and safety.

1 Hour CE credit provided for: AGD PACE Program credit, NBC Regulatory Standards, CE Broker - FL Board of Dentistry credit, FL Office of Dental Laboratories General credit.

What You Need to Know About Respirators and Confined Spaces

Are your workers some of the estimated 5 million workers who are required to wear respirators in U.S. workplaces? The Silica Standard could require more employers to require respirators in their workplace, therefore, this course will assist employers with a better understanding of the requirements of OSHA’s Respiratory Protection Standard. Respirators are also required to protect workers from hazardous atmosphere which could include insufficient oxygen environments that can be found in confined spaces. This course will help employers identify if OSHA’s Confined Space Entry requirements apply to their workplace and how to protect their workers from these hazards.

Course Presenter

Gary Morgan, CDT, ASQ CQA, VP & Compliance Advisor with SafeLink Consulting, is the presenter of this course. He has over 25 years of experience in regulatory compliance and the dental industry. Gary is a Certified Dental Technician, an Authorized Trainer under OSHA’s Outreach Program, an ASQ-Certified Quality Auditor, an authorized DAMAS consultant, a DAMAS certification auditor. He presents at conferences nationally on the topic of quality systems and health and safety.

1 Hour CE credit provided for: AGD PACE Program credit, NBC Regulatory Standards, CE Broker - FL Board of Dentistry credit, FL Office of Dental Laboratories General credit.

Safely Managing Silica Exposure

Silica is present in a number of products used in dentistry and now there’s strong evidence the former exposure limits do not adequately protect worker health. In response, for the first time in 40 years, OSHA has issued new silica standards. This course will provide a clear understanding of the new OSHA silica standards, discuss the health effects of over-exposure to silica, determine the routes of exposure in the dental environment and how to control exposure, plus give guidance on the development of the required written Silica Exposure Control Plan. The deadline for employer compliance with the new 1910.1053 Respirable Silica Standard is June 2018.

Course Presenter

Chris Salmasi, Safety Compliance Advisor, is presenter of this course. He is an Authorized Construction & General Industry OSHA Outreach Trainer. His background is in construction and general industry safety compliance. Chris has instructed hundreds of attendees over numerous OSHA 10-Hour safety courses.

1 Hour CE credit provided for: AGD PACE Program credit, NBC Regulatory Standards, CE Broker - FL Board of Dentistry credit, FL Office of Dental Laboratories General credit.

Bloodborne Pathogens: Re-examining your Exposure Controls (including Infection Control) for the Dental Environment

OSHA’s Bloodborne Pathogen Standard (BPS) sets out the requirements for protecting workers from potentially infectious items. Employers are responsible for preventing and controlling infectious diseases and managing personnel health and safety concerns related to infection control in the workplace. This course will examine the components of the Exposure Control Plan which must be established to eliminate or minimize employee exposure. Details of work practices, engineering controls, and personal protective equipment will be discussed to help employers re-examine the effectiveness of their Exposure Control Plan. The CDC guidelines for dental settings are also discussed.

Course Presenter

Gary Morgan, CDT, ASQ CQA, VP & Compliance Advisor with SafeLink Consulting, is the presenter of this course. He has over 25 years of experience in regulatory compliance and the dental industry. Gary is a Certified Dental Technician, an Authorized Trainer under OSHA’s Outreach Program, an ASQ-Certified Quality Auditor, an authorized DAMAS consultant, a DAMAS certification auditor. He presents at conferences nationally on the topic of quality systems and health and safety.

1 Hour CE credit provided for: AGD PACE Program credit, NBC Regulatory Standards, CE Broker - FL Board of Dentistry credit, FL Office of Dental Laboratories General credit.

The Overlooked Risk: Dental Lab Pickup and Delivery Workers

Safety training is not limited to employees who work in the facility. Employers must assess all hazards and those include transportation related hazards when employees drive as a part of their job. With more distractions than ever, it’s critical that drivers know the basics of safe driving and practice them every time they’re behind the wheel. This course will provide some auto safety tips to follow on the road plus a general overview of other components of an employer’s safety program such as infection control, chemical hygiene, and emergency action plans.

1 hour NBC Regulatory Standards credit; 1 hour Florida Office of Dental Laboratories general credit

Are Your Employees at Risk

“Assaults and Violent Acts” is the number two cause of workplace fatalities and the number one cause for females. Employers are required by OSHA to protect workers from hazards which can be chemical or biological, but even from violent acts. Employers should identify the risk of physical or emotional harm which can lead to fatal injury, nonfatal injury, or threat of injury which can lead to medical treatment, missed work, lost wages and decreased productivity.

Course Presenter

Tracy L. Moon, Jr., partner Fisher & Phillips LLP is the presenter of this course. For 25 years he has represented employers in successfully solving employment and labor issues arising in the workplace. He spends much of his time counseling and training employers regarding compliance with employment and labor laws, rules and regulations, how to avoid workplace problems and prevent lawsuits. Tracy is an authorized OSHA General Industry Outreach Trainer. He regularly speaks to business and professional associations and business groups.

1 Hour CE credit provided for: AGD PACE Program credit, NBC Regulatory Standards, CE Broker - FL Board of Dentistry credit, FL Office of Dental Laboratories General credit.

Intro Video

Employee Health and Safety in the Dental Laboratory

This course reviews the OSHA Standards for safety that apply to a dental laboratory environment including the Bloodborne Pathogen Standard and Hazard Communication Standard.

1.5 Hours CE credit provided for: NBC Regulatory Standards and FL Office of Dental Laboratories General credit.

Intro Video

Employee Health and Safety in the Dental Clinical Environment

This course provides general knowledge of employee health and safety issues in the dental clinical environment.

Course Presenter

Mary Bartlett, Senior Consultant with SafeLink Consulting, is the presenter of this course. She has over 25 years of experience in risk management and regulatory compliance. Mary is an Authorized Trainer under OSHA’s Outreach Program. She has presented at conferences nationally on the topic of health and safety.

1 Hour CE credit provided for: AGD PACE Program credit, NBC Regulatory Standards, CE Broker - FL Board of Dentistry credit, FL Office of Dental Laboratories General credit.

Employee Training - OSHA's Revised Hazard Communication

This course provides employee training on OSHA's revised Hazard Communication Standard. Course details the contents of the 16 section Safety Data Sheets and labeling components such as signal words, pictograms/symbols, hazard statements, and precautionary statements. This can be used not only as instruction on the revisions to this Standard but also as a part of your safety training on hazard communication.

Course Presenter

Mary Bartlett, Senior Consultant with SafeLink Consulting, is the presenter of this course. She has over 25 years of experience in risk management and regulatory compliance. Mary is an Authorized Trainer under OSHA’s Outreach Program. She has presented at conferences nationally on the topic of health and safety.

1 Hour CE credit provided for: AGD PACE Program credit, NBC Regulatory Standards, CE Broker - FL Board of Dentistry credit, FL Office of Dental Laboratories General credit.

Intro Video

The Basics of FDA's Title 21 Course

This course provides general knowledge of FDA requirements for the dental laboratory. FDA requires that all dental labs implement a Quality Management System. This course will present an overview of the law, what you must do to comply, who must register with FDA, what QS/GMP's are and how implementing them will not only make your lab compliant with the law, but also more productive and profitable. This is a pre-recorded webinar. Please disregard the reference to submitting Course # in the presentation to request continuing education credit.

1 Hour CE credit provided for: NBC Regulatory Standards and FL Office of Dental Laboratories Prevention of Medical Errors or General credit.

Intro Video

FDA - Auditing Series Part 1 - Basics of Internal Auditing

This course series is intended for those individuals who are responsible for auditing the Quality System whether it's DAMAS or FDA's Quality System Regulation. A general overview of the Quality System will be addressed; therefore, it also provides a basic knowledge of the DAMAS specifications and the FDA's Quality System/Good Manufacturing Practices. This information applies to auditing any type of quality system. The course will cover purpose and scope of an audit; formation of the audit team; types of audits; requirements under DAMAS, ISO, and FDA audits; and components of the audit. This is a pre-recorded webinar. Please disregard the reference to submitting Course # in the presentation to request continuing education credit.

1 Hour CE credit provided for: NBC Regulatory Standards and FL Office of Dental Laboratories Prevention of Medical Errors or General credit.

FDA - Auditing Series Part 2 - Components of the Audit Process

This course is intended for those individuals who are responsible for performing the audit or participating in components of the audit. It will also be helpful for department managers to understand what the auditors are looking for. The topics covered in this course are management system, conformity policy, general-legal, documented review/receiving, patient contact materials - purchasing, process controls, and training, plus equipment maintenance/calibration, cleanliness, documented review of final product, packaging/labeling, control of records, and complaints/CAPA. Please disregard the reference to submitting Course # in the presentation to request continuing education credit.

1 Hour CE credit provided for: NBC Regulatory Standards and FL Office of Dental Laboratories Prevention of Medical Errors or General credit.

FDA - Auditing Series Part 3 - Documenting the Audit

This course is intended for individuals who are responsible for performing the audit and then either participating in or writing up the Audit Report. This information applies to auditing any type of quality system. The course will cover setting and documenting the audit scheme; logistics of the audit with the audit team; format of the audit investigation; format of the audit report; response to nonconformances in the audit report; and agenda for management review meeting. This is a pre-recorded webinar. Please disregard the reference to submitting Course # in the presentation to request continuing education credit.

1 Hour CE credit provided for: NBC Regulatory Standards and FL Office of Dental Laboratories Prevention of Medical Errors or General credit.

Ebola - How Prepared Are You In Your Workplace?

This course will address the concerns of employers and provide recommendations for improving your infection control practices to prevent transmission of not only Ebola but other seasonal viruses such as the flu. OSHA and the Centers for Disease Control and Prevention have issued guidelines for employers to follow to reduce the risk of transmission of Ebola and other microbes. Don't wait until you're faced with this issue. Be proactive and attend this course so you and your employees can be put at ease. Who will benefit most: Dentists, Dental staff, CDT's, Dental Laboratory Personnel, management, owners, Safety Coordinators, Training Coordinators, and Sterilization Staff. Note: This was a pre-recorded webinar that was presented on October 28, 2014 with information available as of the date of recording. Please disregard the reference to submitting Course # in the presentation to request continuing education credit.

Course Presenter

Gary Morgan, CDT, ASQ CQA, VP & Compliance Advisor with SafeLink Consulting, is the presenter of this course. He has over 25 years of experience in regulatory compliance and the dental industry. Gary is a Certified Dental Technician, an Authorized Trainer under OSHA’s Outreach Program, an ASQ-Certified Quality Auditor, an authorized DAMAS consultant, a DAMAS certification auditor. He presents at conferences nationally on the topic of quality systems and health and safety.

1 Hour CE credit provided for: AGD PACE Program credit, NBC Regulatory Standards, CE Broker - FL Board of Dentistry credit, FL Office of Dental Laboratories General credit.

Florida Rules and Laws of Dental Labs & Technicians

This course will address which laws and rules are required for dental labs and dental technicians located in the state of Florida. This is a pre-recorded webinar. Please disregard the reference to submitting Course # in the presentation to request continuing education credit. For FL Office of Dental Laboratories licensing credit, be sure to read the ID Field Requirements in yellow box and the Continuing Education Credit in blue box for instructions on submitting credit.

1 Hour CE credit provided for: NBC Regulatory Standards and FL Office of Dental Laboratories Laws and Rules of DL’s & Dtl Techns credit.

Implementing the New OSHA Record Keeping Revisions

This course will detail the revisions to the requirements for reporting work-related fatality, injury, and illness information to OSHA, how to distinguish a recordable/reportable event, and how to properly complete the required documentation. Effective January 1, 2015, both dental laboratories and dental practices are affected by the revised record-keeping rules and revision in injury and illness reporting. This is a pre-recorded webinar. Please disregard the reference to submitting Course # in the presentation to request continuing education credit. Follow directions below to request continuing education credit.

Course Presenter

Gary Morgan, CDT, ASQ CQA, VP & Compliance Advisor with SafeLink Consulting, is the presenter of this course. He has over 25 years of experience in regulatory compliance and the dental industry. Gary is a Certified Dental Technician, an Authorized Trainer under OSHA’s Outreach Program, an ASQ-Certified Quality Auditor, an authorized DAMAS consultant, a DAMAS certification auditor. He presents at conferences nationally on the topic of quality systems and health and safety.

1 Hour CE credit provided for: AGD PACE Program credit, NBC Regulatory Standards, CE Broker - FL Board of Dentistry credit, FL Office of Dental Laboratories General credit.

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